★★★★★
Eve B.
HVAC Repair
A Reputation Built One Customer at a Time
We’re proud of the reputation Primus Expert has built through honest recommendations, dependable service, and quality workmanship.
Read authentic feedback from customers who trusted us with their heating and cooling needs.
275+ Five-Star Reviews on Thumbtack
Hundreds of customers have shared their experiences with Primus Expert on Thumbtack.
Read authentic feedback from homeowners and businesses who trusted us with their heating and cooling needs.
★★★★★
Ayoka T.
Dmitry was awesome! showed up, did a thorough assessment and had my HVAC up in running in less than 30 minutes! I highly recommend him and will definitely use him in the future
Central Air Conditioning Repair or Maintenance
★★★★★
Lisa O.
Highly recommend Dmitry. He is very knowledgeable and professional. I had other companies try to fix the problem with my air conditioner, and spend enormous amount of money.
Heating System Repair or Maintenance
★★★★★
Lia D.
Dmitry did an excellent job! He was able to respond same-day, identified the issue quickly and was able to resolve it within an hour. Now our AC is back to running nice and cool!
Central Air Conditioning Repair or Maintenance
★★★★★
Hope C.
Dmitry knows his stuff. I have a 5 ton unit that everyone told me it needed to be replaced. Dmitry repaired it for a reasonable price and it’s working excellent! I use him for my home a d business. Very dependable a d fair pricing.
Central Air Conditioning Repair or Maintenance
★★★★★
Danielle S.
I wholeheartedly recommend Dimitry! He was quick to respond to my request and arrived right on time. I needed a tune-up for my older HVAC unit, and I was quite anxious about the possibility of being told I needed a full replacement.
Honest recommendations
★★★★★
Eve B.
From the first contact, Primus made getting an HVAC unit repaired a pleasant experience marked by: polite convenience, great communication, expertise, professionalism, trustworthiness, and exceptional service.
Emergency service
CUSTOMER EXPERIENCES
What Customers Value About Primus Expert
Honest Recommendations
★★★★★
“Instead of immediately pushing for an expensive replacement, Dimitri took the time to properly check my refrigerant levels.”
— Steve A.
Source: Thumbtack
Professional Service
★★★★★
“Highly recommend Dmitry. He is very knowledgeable and professional.”
— Lisa O.
Source: Thumbtack
Clear Communication
★★★★★
“Great communication, expertise, professionalism, trustworthiness, and exceptional service.”
— Eve B.
Source: Thumbtack
Fast Response
★★★★★
“We’re so happy as he restored our heat back within the shortest possible time!”
— Joseph K.
Source: Thumbtack
Quality Workmanship
★★★★★
“The thermostat installation was very neat. The technician even cleaned up after.”
— Thumbtack Customer
Source: Thumbtack
Reliable Service
★★★★★
“I hired Primus Expert INC for regular HVAC maintenance, and they did an excellent job.”
— Wendy A.
Source: Thumbtack
Real Feedback From Real Customers
Add Wendy A. original Thumbtack review screenshot
★★★★★
Wendy A.
HVAC Maintenance
Add Robin E. original Thumbtack review screenshot
★★★★★
Danielle S.
Furnace Repair
Add Lisa O. original Thumbtack review screenshot
★★★★★
Betsy-Ann H.
Heating System Repair or Maintenance
Add Ray B. original Thumbtack review screenshot
★★★★★
Edwin L.
Thermostat Installation or Repair
Add Steve A. original Thumbtack review screenshot
★★★★★
Steve A.
Air Conditioning Service
Google Reviews
CUSTOMER FEEDBACK
Google Reviews
You can also find customer feedback about Primus Expert on Google.
★★★★★
“High quality materials and work. Reliability. I was very pleased with the cooperation.”
G
Elena Shevchenko
Source: Google
View Review ↗
★★★★★
“I recently hired Dmitry for several plumbing jobs — installing a new water heater, replacing the old pressure-reducing valve, and removing an outdated water filter while reconnecting all the pipes cleanly. He did an outstanding job from start to finish.”
G
Venkat Reddy Kandhla
Source: Google
View Review ↗
★★★★★
“If you are looking for an honest, highly skilled HVAC technician in the Willow Grove, Bucks County or Mainline PA area- do yourself a favor and call Dmitry at Primus Expert.”
G
Steve A
Source: Google
View Review ↗
★★★★★
Highly recommend Dmitry. He is very knowledgeable and professional. I had other companies try to fix the problem with my air conditioner, and spend enormous amount of money. Dmitry found the problem that was actually very simple fix. If I knew this company earlier I will safe a lot of money and headache.
G
luba glozman
Source: Google
View Review ↗
★★★★★
I have used Primus numerous times to repair heating and a/c issues in the rentals that I operate. They are always able to immediately diagnose and repair the problem. In addition their prices are competitive and they often have immediate availability. I would recommend them to anyone who needs help with an hvac issue.
G
Lori Broker
Source: Google
View Review ↗
★★★★★
Dmitry, is highly experienced and the prices are reasonable. I have a 5 ton unit at my business, that everyone told me it needed to be replaced. Dmitry and his team fixed the unit and it’s running perfectly. The price was very reasonable. I use him for my home and business.
G
Hope Cannon
Source: Google
View Review ↗
Rated 5.0 on Google
★★★★★
Reviews by Service
Experiences Across Our HVAC Services
Honest Recommendations
★★★★★
From the first contact, Primus made getting an HVAC unit repaired a pleasant experience marked by: polite convenience, great communication, expertise, professionalism, trustworthiness, and exceptional service.
Eve B.
Honest Recommendations
★★★★★
wholeheartedly recommend Dimitry! He was quick to respond to my request and arrived right on time. I needed a tune-up for my older HVAC unit, and I was quite anxious about the possibility of being told I needed a full replacement.
Danielle S.
Honest Recommendations
★★★★★
the service was more thorough than I would have thought. I needed a thermostat replaced. the technician checked my entire hvac system. the thermostat installation was very neat.
Edwin L.
Honest Recommendations
★★★★★
Can’t say enough good things about this guy. Had 3 other techs come out stumped - unsure how to fix my heater. This guy did it in under 24 hours. I’ve had quotes of people telling me to redo my entire hvac system and Primus fixed it in 2 replaced parts. Well worth the price this guy is amazing.
Rae-Sean R.
Honest Recommendations
★★★★★
This was my first time needing a professional to come out and help and he was reliant, responsive, and professional. Not only did he get the job done, he was clean and made sure I had next steps to keep up the maintenance of my HVAC.
Jamar B.
Heating System Repair or Maintenance
★★★★★
Primys services my Hvac systems cleaned everything up for me, made sure everything was working properly. Told me AC may need fuel but its expensive as long as its working leave it be, call him when I feel it not working and he will be back! Otherwise nothing needed until next years maintance.
Stephanie T.
The Same Standard on Every Service Call
Every customer and every HVAC system is different, but our approach remains consistent.
We focus on accurate diagnostics, clear explanations, practical recommendations, and professional workmanship.
Whether you call us for a small repair, preventive maintenance, emergency service, or a complete system installation, our goal is to provide an experience you feel confident recommending to someone else.
Service Areas
Trusted Throughout the Philadelphia Suburbs
Primus Expert serves residential and small commercial customers throughout:
Answer
Frequently Asked Questions
Where do the 275+ five-star reviews come from?
The 275+ five-star reviews highlighted on this website are from Primus Expert customers on Thumbtack.
Are the reviews on this page real customer reviews?
Yes. Reviews displayed on this page are authentic customer reviews or excerpts from customer reviews.
Are Thumbtack and Google reviews combined?
No. Thumbtack and Google reviews are displayed and identified separately so visitors can clearly see the source of each review.
Do you edit customer reviews?
Reviews are presented using the customer's original feedback. In some cases, a review may be shortened for display or minor spelling/typo corrections may be made without changing the meaning.
Where can I read more reviews?
Additional reviews can be viewed through Primus Expert's Thumbtack profile and Google Business Profile where available.
Experience the Service Our Customers Recommend
Whether you need an HVAC repair, preventive maintenance, emergency service, or a new system installation, Primus Expert is ready to help.
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